Technical Help Desk Service

Offering the best service quality is our top priority with the availability of our technical help desk to all customers.

The help desk provides reliable answers to most queries or questions about lubricants such as the following:

  • Providing lubrication specifications, product data sheet, MSDS, and other technical information.
  • Offering assistance with oil analysis data interpretation.
  • Following-up with issues or requests for additional research.
  • Determining the need of on-site visits by an engineer and coordinating arrangements as required.

We will coordinately work with customers throughout Looble, the Mobil Lubricants Search Engine, in order to find the right lubricants to the customer specific operation.

You can contact us by telephone +662-816-2299 (ext# 111) during hours of 8:00 am to 5:00 pm, Monday through Saturday, or via email at engineering.service@sutaiyo.com